FAQS

🌟 Need-to-Knows for Your Best Boutique Experience 🎀

✨ Hey Gorgeous! Got questions? You’re in the right place! 💖
From sizing and shipping to rewards and returns, we’ve got all the answers to keep your Beck’s Boutique experience fabulous and fun. ✨

🎀 Frequently Asked Questions

How does sizing work?
We carry a variety of brands, so sizing may vary slightly. Each product page has a size guide to help you find your perfect fit! 💖 Still unsure? Reach out — we're happy to help you find your fabulous!

💸 Q: Do you offer payment plans?

Absolutely, babe! We’ve partnered with Sezzle so you can shop now and pay later—because fabulous shouldn’t have to wait 💕

Split your order into 4 easy, interest-free payments with no credit check, no hidden fees, and zero stress.
Just choose Sezzle at checkout, and you’re good to go! 💸✨

Heads up: Your total must be at least $35 to use Sezzle.

How long does shipping take?
Shipping usually takes 7–12 business days. (Good things — and gorgeous outfits — are worth the wait! ✨)
You’ll receive a tracking number as soon as your order ships!

📦 Order Processing

All orders are processed within 1–3 business days. You’ll receive a tracking number as soon as your order is on its way!

🇺🇸 U.S. Shipping

  • Standard Shipping: $9.99 flat rate

  • FREE Shipping on orders over $175

  • Delivery Time: 5–10 business days
    (We partner with trusted U.S. suppliers to ensure fast, trackable shipping right to your door.)

🇨🇦 Canadian Shipping

  • Standard Shipping: $14.90 flat rate

  • FREE Shipping on orders over $175

  • Delivery Time: 10–20 business days
    (Orders ship from the U.S. and may take longer due to customs.)

💌 Things to Note

  • We currently ship to U.S. and Canadian addresses only

  • We don’t offer express shipping at this time

  • Customs fees (for Canadian orders) may apply and are the customer’s responsibility

Where do you ship?

We currently ship across Canada and the United States. 📦💌
(Stay tuned — we’re planning even more boutique magic soon!)

Can I return or exchange an item?

At this time, we only offer returns for damaged or defective items.
Please reach out within 7 days of receiving your order — we’ll make it right! 💕

What is the Closet Crush Club?

It’s our free loyalty program where you earn Crush Coins every time you shop! ✨
Coins = perks, rewards, and exclusive access to boutique events.
Because VIP vibes belong to YOU, Gorgeous! 🎀

Why don’t some items have brand labels?

Some pieces come directly from trusted suppliers to keep prices fabulous and styles fresh. ✨
No big labels — just boutique-level slay! 💖

How can I contact you?

We LOVE hearing from you! 💌
Reach us through our  Contact Us  page or email  hello@becksboutique.ca anytime!

🎀 Gift Cards

Do you offer gift cards?
Yes, Gorgeous! 🎁
Shop our Beck’s Boutique Gift Cards  here — the easiest, chicest gift for the fashion lovers in your life. 💖

Can I send a gift card directly to someone else?
Absolutely! 🎀
Just forward the gift card email after purchase or print it out for a sweet surprise!

Do gift cards expire?
Never, Gorgeous! ✨
Our gift cards are fabulous forever — no expiration date!

🎀 More Boutique Info

Can I change or cancel my order?
If you need to make a change, please contact us within 2 hours of placing your order.
We'll do our best to catch it before it ships! 🛍️

My package says delivered, but I didn’t get it — what now?
First, check with neighbors or your local post office. 📦
If it’s still missing, email  hello@becksboutique.ca— we’ll help you track it down!

Do you offer plus sizes?
Absolutely! ✨
Our Curves in Style collection carries stylish finds in sizes 1X–4X — because style has no size limit, Gorgeous! 💖

Are your items true to color?
We photograph everything in natural light for the truest color match possible. 🌸
However, device screen settings can cause slight differences.

🎀 Refund Policy

U.S. Orders:
We accept refunds for damaged or defective items reported within 7 days of delivery.

Canadian Orders:
All sales are final at this time. Thank you for understanding as we work to expand options for our Canadian beauties! 🇨🇦💖

Refunds are only available for damaged items, and products must be unworn, unwashed, and in original condition.

🌟 Need more help?

Email us anytime at  info@becksboutique.ca— we’re here to make your shopping experience fabulous! 🎀